Written on 2024-03-27

Electron Transitionrepresented by Augustinas Buizina and/or Marius Paulikas and any associated third-party in agreement with Electron Transition.

Webpagehttps://electrontransition.com/

Augustinas Buizina
Email – aub@electrontransition.net
Individual activity under a business certificate no.789918 Lithuania, Vilnius

Marius Paulikas
Email – map@electrontransition.net
Individual activity under a business certificate no.871533 Lithuania, Kaunas

Customer – the person or a legal entity who is ordering services from Electron Transition.

1. Background

Electron Transition and the Customer, which will be referred to as Parties, have made this agreement which requires the Parties to fulfil their obligations within this agreement.

1.1. The object of this agreement is the service provided by Electron Transition, picked by the Customer, with or without a prior consultation from Electron Transition. The list of services and the descriptions of their purposes are available on https://electrontransition.com/services/
The process for which this service is being ordered will be referred to as the Project.

1.2. Both parties might discover in the process of the Project, that additional services are necessary to fulfil the needs of the Customer, therefore this agreement only covers the initially ordered service and any additional service may be added as an attachment to this agreement on a later date, with all Parties informed.

1.3. The conditions on which this agreement is made can only deviate, if the affected Parties have explicitly agreed upon in text, which may be added as an attachment to this agreement on a later date. Supplementary and/or deviating terms and conditions of the Customer, or third-parties are excluded, unless agreed upon in text.

1.4. The agreement can be modified before its implementation, if it appears necessary to change or supplement its contents, but the Parties should do it timely and in mutual agreement. It can be added as an attachment to this agreement.

2. Service delivery

2.1. Electron Transition will proceed with the service only after both parties have signed the agreement and the final/target price is received by Electron Transition. Electron Transition issues an invoice, after signing the agreement.

2.2. The Parties may agree on when Electron Transition has to deliver the finished product, referred to as Deadline.

2.3. The Customer is entitled to reimbursement if Electron Transition fails to deliver within the agreed Deadline, unless encountering a Force Majeure. Delivery explained further in clause 5.1. and 5.4.

2.4. Electron Transition has to fulfil the agreement to the best of the ability and in accordance of professional workmanship.

2.5. Electron Transition can outsource workmanship from third-parties, but has to inform the Customer in case of such event.

2.6. The Customer is required to provide all the information regarding the Project required by Electron Transition. The Customer has to read the Delivery Guidelines available here:
https://electrontransition.com/wp-content/uploads/Delivery-guidelines.pdf

3. Prices

All pricing on Electron Transition is in EUR, including VAT and excluding any additional costs such as administration, travel, shipping or transport expenses, unless stated or agreed in text otherwise.

Price is agreed by both Parties to be either a flat rate or calculated on by-the-hour basis and the cost of one hour of labour is set by Electron Transition.

3.1. Flat rate:

3.1.1.Electron Transition and the Customer agree on a Final price for one or more services. It cannot be deviated from by either party.

3.1.2. If the Customer is ordering one, or more than one service and if the Project requires a different, supplementary or additional service after the initial service that wasn’t discussed prior, it will be considered a new order and will be processed separately.

3.1.3. Electron Transition is required to inform the Customer immediately about the potential need for an additional service, in order to fulfil the Customer’s needs, if that has been found out in the process of the Project.

3.2. By-the-hour:

3.2.1. Both Electron Transition and the Customer agree on a Target price, for one or more services and they can be deviated by an agreed amount by both parties.

3.2.2. Both parties have to come in into an agreement on the price of one hour of labour from Electron Transition.

3.2.3. Electron Transition can provide a detailed chart of how long each process has taken, upon request from the Customer.

3.2.4. If the material requires a supplementary, or additional service after the initial services it can be considered a new order, or it can continue on the current by-the-hour pricing, after agreeing on the target price for the additional work.

3.2.5. If the service has been done in a shorter amount of time than expected and the cost of services is calculated via the by-the-hour basis, Electron Transition is required to reimburse the Customer the differece between the amount received and amount invoiced.

4. Withdrawal:

4.1. If for any undisclosed reason Electron Transition can no longer continue to fulfil the Customer’s order, Electron Transition is required to reimburse the Customer for the paid services, as soon as possible.

4.2. The Customer has the right to terminate the agreement with Electron Transition at any time without a disclosure of any reasons, but Electron Transition is not entitled to reimburse the Customer if the work has already been started or finished.

4.3. If the Customer does not provide necessary information as described in clause 2.6. and/or fails to meet the obligations of the agreement, Electron Transition reserves the right to terminate the agreement and may not reimburse the Customer.

5. Terms of acceptance:

The agreement is considered fulfilled when both – 5.1. and 5.2. conditions are fulfilled:

5.1. Electron Transition sends the finished Project.

5.2. 30 days have passed since clause 5.1. or the latest sent revision, or Electron Transition sends the last revision.

5.3. Deadline doesn’t apply to the revisions.

6. Complaints:

6.1. If the delivered product doesn’t comply with what the Customer could reasonably expect from the agreement, or if there are technical shortcomings, the Customer must inform Electron Transition within the first 30 days after receiving the finished Project, or the final revision.

6.2. The Customer is required to give a detailed description of why the finished product is not what could be expected from the agreement, or pinpoint the exact technical shortcomings, in order for Electron Transition to address them adequately.

6.3. The Customer has to be able to demonstrate that the shortcomings of the product is in relation to an agreement from both parties.

6.4. If both Parties come into an agreement that the finished Product has significant shortcomings, Electron Transition is required to reimburse the Customer, or provide an additional revision.

7. Liability of Electron Transition:

Electron Transition will not be held liable to any harm or financial damages done to the Customer, unless proved it’s done with pure intention.

8. Force Majeure:

8.1. The Force Majeure situation is applicable to Electron Transition, but not limited to: state of emergency in the country of Residence such as riots or natural disasters.

Including Force Majeure of other third parties involved with Electron Transition – disturbances of power, electricity, internet, mobile network, government measures, strikes, unforeseen transport problems, such as heavy snowfall, road blockages and medical emergencies etc.

8.2. In the case of Force Majeure that prevents Electron Transition to provide the finished Project until the agreed Deadline, or in foreseeable future, or no longer being able to provide professional workmanship, Electron Transition may reimburse the Customer out of good will, but is not entitled to do so.

Lithuanian laws are applicable to all agreements between the parties at the time of signing.

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