Written on 2024-02-29

This privacy policy is for Electron Transition (we, us, our) and describes how and why we collect your personal data and process it, when you use our services, or access our webpage.

If you disagree with any of the policies, or ways how we handle your data, please do not use our services and webpage.

We separate the information we collect into two types:

Automatically collected information;
Manually collected information.

Automatically collected information would be collected from third-party plugins, cookies and embeds, including but not limited to: Google analytics, Facebook, Youtube, our mailing list provider.

We do not control, or monitor how these parties might use or process your information and we have no intent to use or disclose it in any way, other than to ensure the practicality and monitoring of our webpage.

Articles on this site may include embedded content (videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Manually collected information would be your billing information which is necessary to ensure we get paid for our services. Everything else can be considered Personal and Sensitive information, that may be necessary in order for us to provide our services.

So it’s pretty simple – we collect exactly what you communicate to us. We use it only to provide a service that you need. We do not disclose, sell, share or use it in any other way.

The following policies are regarding manually collected information and you have full control of what information you disclose to us.

• What kind of information do we collect?

We collect payment information, that’d be your email, name, paypal or credit/debit card number.

We may collect personal and sensitive information.

• How do we collect information?

Through conversations, emails, video calls or audio recordings, sent to us from you.

We may ask for specific information regarding your need of our services, or things sent to us, to ensure mutual understanding of our goals.

• Why do we collect this information?

Some of it is necessary to establish an ability to pay for our services.

Personal and sensitive information would be disclosed by you, to ensure we understand your vision and what kind of actions should we take to ensure your satisfaction. We may ask for such information ourselves.

• How do we process this information?

This information may be stored in text based files, in dedicated, offline project folders. And not necessarily in English, unless sent by you.

We do not use any cloud storage services.
We do not disclose your personal information to any third-party, unless the service taking place requires employing parties outside of Electron Transition, which would be discussed prior to agreeing to our services.

We do not sell, share or use your information to any other third-party and we do not use it for commercial goals.

• How long do we retain your information?

After finishing the project, the project folders, including audio recordings, text files with personal or sensitive information and copyrighted material will remain in our offline archives for an undetermined amount of time.

The archive is a pile of hard drives, behind locked doors. It is not possible to access them via the internet and requires physical connection to a computer via an adaptor.

We are required to keep invoices and payment information for as long as it’s necessary to adhere to business administrative obligations. The information is stored in offline folders, until the term for those obligations expires.

• Rights to control and review collected data.

In such an event where you want to recover your project files, we may still have those in our archives and you may reach out.

You can request at any time to have your projects and data deleted from our archives, or deleted immediately after completing the project.

• Privacy policy changes.

We remain the right to alter our privacy policy at any time, without any notice. If you have any questions regarding how we handle your data, please do write us an email using the contact form.

If our new policy changes how we handle data gathered of an on-going project, we will notify about it via email.